Chrome is the most popular browser out there, but its wealth of features and relative complexity mean that it’s also prone to not always working properly. Getting ERR_CONNECTION_RESET error while trying to visit a specific web page on your Google Chrome Browser? This error is an indication that something interrupted and reset the connection when Chrome tries to load the webpage. The error is not specific to any one device or operating system. If you’re using a web browser, the error may affect Android, Mac, Windows 7, and 10.
Corrupt or Outdated Network Driver
You might have a faulty network driver that could be affecting the TCP/IP packet as it assembles it. After receiving a corrupt packet, the checksum routines request a new packet from the service. When it arrives, your network drivers assemble it improperly again.
The server keeps sending the TCP/IP packet as the checksum routines continue sending the request.
When they reach their cap eventually, they stop sending the request to the server. It’s at that point that your browser displays the connection error.
Check for Any Pending Updates
You also should check for any pending windows update or your antivirus or firewall updates. If you find any, Just install them immediately. Though chrome updates itself automatically, You also should check for its update. To do it, Type chrome://help/ in Chrome’s address bar and hit enter. It will automatically check for the latest updates. Which may fix err_connection_reset in google chrome.
Clear Your Browser Cache
A possible reason Chrome keeps saying “Checking the connection” is that you have some faulty cache files in Chrome. Cache files are supposed to speed up your browser sessions, but sometimes, these files are the reason your browser runs slowly.
Luckily, Chrome lets you easily clear your cache files, which can potentially fix your connection problem.
Check Antivirus Settings
Antiviruses do such a good job that they can sometimes block sites that are not a threat. Try going into your antivirus settings so that Chrome can be whitelisted.
If you don’t have an antivirus and are using Windows Defender, you can whitelist Chrome by going to “Settings -> Update & Security -> Windows Security -> Firewall & network protection” and clicking on the first option that says “Allow an app through firewall.”
Restricted Access to a Certain Website
If your ISP has blocked a certain website and you try to access it, you will receive the Err_Connection_Reset error. You may also see some messages like “your connection was interrupted.”
The error may also come up when your firewall restricts access to specific sites that you are trying to access. Many people have reported seeing ‘the connection was reset’ when trying to access YouTube.
This is because the ISP has blocked YouTube or certain videos on the website. Your browser will throw this error when you try to watch restricted content.
Check your Internet Proxy Settings
By default, Google Chrome is using the sock/proxy settings of your computer as its own settings. It does not have any built-in sock/proxy settings like in Mozilla Firefox. So if you had used any proxies before and forgot to turn off it in the LAN configuration of your computer, it may be a cause that can cause this error.
To check and resolve this issue, go to Control Panel, and click on the Internet Options. Here, click on the ‘Connections’ tab Then, click on the ‘LAN settings’. Now uncheck the ‘Use a proxy server for your LAN’ option ( if selected ). And make sure the automatically detect settings option is selected. Once done, click on the ‘OK’ option located below.
Also, Try to Disable Firewall security from the control panel -> system and security -> Windows Firewall option -> Turn Windows Firewall on or off. Then Choose the “Turn off Windows Firewall (not recommended)” option for each available network.
Delete Winsock catalog entries
Windows users can fix the “ERR_CONNECTION_RESET” problem by removing the catalog entries in Winsock. The interface and system application ensure that programs can establish connections via TCP/IP in Windows operating systems. Winsock also creates entries for once established connections in the program’s own catalog, which could be what’s standing in the way of accessing the desired website. However, this archive can easily be deleted from the command line if you have administrator rights. To do this, open the start menu via the Windows icon, select “All programs” and then “Accessories.” Right-click on “Command Prompt” and then use the “Run as administrator” function.
If you have started the command prompt as an administrator, you can enter the following command to reset the Winsock catalog:
netsh winsock reset